E2E - Efficiency and Effectiveness
Peter Drucker defines Efficiency as getting things done right, while Effectiveness is getting the right things done.
E2E - Efficiency and Effectiveness framework in all eBMS Digital transformation solutions suite provide your organization with means to measure E2E.
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Employees
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Departments / Functions
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Overall as organization
With the E2E Dashboards you can track activities planned / budgeted Vis a vis Actuals. For Customer service SLAs you can track shipments on time, with delays and average performance. These E2E metrics when available on Dashboards to senior team members, it would give clear indication of what to focus on and improvement areas It make performance tracking objective and transparent which is well appreciated by employees and managers.